Hey Daedalus,Daedalus wrote: ↑Tue Aug 06, 2024 10:34 pm I just had two minis come without heads, from a Descent Into Avernus brick.
They were uncommons (the Babau, #14, and the Spined Devil, #15), but I thought it was bizarre that they were back-to-back in the numbering, and also the ones that have common variants. The brick included normal common variants for both.
Have any of you experienced this issue?
This will be my first time dealing with Wizkids' Customer Service. I've had misprints in the past, but I've always just worked around them or touched up the mini myself. It's hard to do that when the mini is missing its full head.
Wizkids customer service is really good, I buy a case for every set they release and every few cases theres a miniature that glue wont even fix because missing parts etc, they normally just ask me for photos and I normally send a picture of the case batch number for them incase it was a known issue and then they will send you the replacement miniature, its a long process but you will get your mini and I have never been asked to send one back or destroy it, but in my opinion if its missing parts its already destroyed,
Hope this helped cheers,